Shipping Policy

Shipping pricing calculated on checkout.

Customer pick up – free of charge

Pick up location:

Transport Trailers Head Office,
20 Kaimiro Street, Pukete Industrial Estate, Te Rapa, Hamilton 
OR
Transport Trailers Support Centre, 
29 Horotiu Road, Hamilton

Rural deliveries

 If you're outside the Mainfreight delivery network then we will get in touch with you to arrange a pickup point at your nearest town. Alternatively, we can arrange a special truck to deliver directly to you at your expense.

Dispatch times

We dispatch orders by the following business day. 

Delivery times

Delivery to main urban centres is typically 1–2 business days. Some towns require an extra day or two. 

Delivery instructions

If you have any special delivery instructions please be sure to let us know in the order notes.

Failed deliveries

If you provide incorrect or insufficient information to successfully deliver your order we will contact you to arrange for redelivery (at your cost). If you wish to cancel your order after a failed delivery attempt we will refund you less the cost of shipping. If a failed delivery happens to be our fault then we'll contact you to discuss a fair outcome. 

International orders

Sorry, we do not support international orders.